Privacy Policy
Last Updated: Sept. 26th, 2024
At Conquer Vitality, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, ConquerVitality.com, and engage with our services. By accessing or using our website, you agree to the terms outlined in this policy.
1. Collection of Personal Information
We collect personal information that you voluntarily provide when you interact with our website, such as:
- Contact information: Name, email address, phone number
- Account information: Username, password, and other credentials
- Transactional information: Payment details, order history
- Health-related information: If voluntarily provided, such as health interests and preferences for wellness programs
We may also collect non-identifying information automatically via cookies and similar tracking technologies, including:
- IP address
- Browser type
- Operating system
- Browsing behavior on our website
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide, operate, and maintain our services
- To respond to your inquiries and customer service requests
- To process transactions and send order confirmations
- To send marketing communications, promotions, or newsletters (with your consent)
- To improve our website and services based on user activity and feedback
- To comply with legal requirements or resolve disputes
3. Sharing of Personal Information
We do not sell or rent your personal information to third parties. However, we may share your personal information in the following circumstances:
- With service providers: We may share your information with trusted third-party vendors who assist in operating our website, conducting our business, or serving our users (e.g., payment processors, email platforms), as long as they comply with privacy and confidentiality obligations.
- As required by law: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
4. Data Security
We implement a variety of security measures to ensure the protection of your personal information. This includes the use of encryption, firewalls, and secure server protocols. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal obligations. Once your information is no longer required, we will securely delete or anonymize it.
6. Your Rights
Under Canadian privacy law, you have the following rights:
- Access: You have the right to access and obtain a copy of the personal information we hold about you.
- Correction: You have the right to request the correction of inaccurate or incomplete information.
- Withdrawal of consent: You may withdraw your consent for the use of your personal information at any time.
- Complaints: You may file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have not complied with privacy laws.
To exercise these rights or request information about our privacy practices, please contact us at:
Email: help@conquervitality.com
7. Cookies and Tracking Technologies
ConquerVitality.com uses cookies and other tracking technologies to enhance your user experience, analyze website traffic, and understand user preferences. By using our website, you consent to the use of these technologies. You can control the use of cookies through your browser settings, though disabling cookies may affect the functionality of the website.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will update the “Last Updated” date at the top of the page. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy, please reach out to us at privacy@conquervitality.com.
This policy adheres to the guidelines provided by Canadian privacy laws and PIPEDA, ensuring transparency in how personal data is handled.